Neutral Arbitration committee
Alfa members have the right to request for the installation of an Arbitration of forwarding experts committee when no mutual agreement can be found between claimant and debtor in respect of invoices under dispute.
The Arbitration committee will be installed by three members of good standing which we consider forwarding experts and who are Alfa members. They will origin from three different regions and/or continents and from different companies.
The 3 arbiters will handle the case anonymous to the related parties after they accept their nomination. For each dispute, other forwarding experts will be selected to be the Arbitration committee.
After the final verdict by the forwarding experts from the Arbitration committee, there will be no appeal possible to the final judgement of the committee at any time.
Alfa reserves the right to expel any member from the network with immediate effect when they do not execute the verdict decided by the Arbitration committee within 7 working days after the decision has been forwarded to the concerned parties.
ALFA does not hide for problems … we solve them …